Returns & Refunds
Materials
We pride ourselves on fast shipping and easy returns
All in-stock orders will ship within 24 hours of cleared payment
Your Gear. Fast.
Place Your Order
Our online store is open 24/7 for your convenience.
Shipping in a Flash
Orders received before noon EST ship the same day!
Final Delivery
Your order will arrive in just 2-3 business days!
Returns are easy...
Step 1: Email Us
Simply send a quick email to info@ellobird.com to let us know about your return.
Step 2: Ship it Back
Print your pre-paid shipping label we sent you, place it on your box and drop it off at your local post office.
Step 3: Get Your Money
Once received, please allow 24 hours for us to process your shipment and send your refund. It's that simple!
Start a Return
Simply fill out the form below and we'll get back to you right away with instructions.